Dedicated Deployment

Dedicated. On-prem or private cloud.

For organizations that need full control of their communications platform — strict data residency, deep custom integrations, or a dedicated instance of their own. The same Thirdlane platform, running just your organization today, with room to grow into more tenants whenever you need them.

If you are a provider, this is an option you offer

A dedicated deployment is not a separate product line — it is what you reach for when one customer cannot share a platform, whether because of data residency, a security review, or an integration nobody else needs. Most of your customers stay as tenants on the platform you operate; that one gets their own system. Same software, same Configuration Manager, same skills your team already has, and the customer relationship stays yours either way.

Why pick a dedicated deployment

When sharing infrastructure isn’t an option — for compliance, integration, or organizational reasons.

You set the boundary

One organization per deployment, so you know exactly which organizations sit inside it — because you decided. Useful when a customer needs to be able to state that in writing.

Deploy where you need it

Customer data center, your private cloud, or a hyperscaler region of your choice.

Full administrative control

Patch cadence, integrations, customizations, retention policy — your call, not ours.

Deep custom integration

Build against the full Thirdlane API surface with direct, dedicated access.

Predictable licensing

Licensed per extension with volume tiers. Peak concurrent calls and resilience requirements size the infrastructure.

Delivered by you or an integrator

Implement it yourself, or work with a Thirdlane integrator partner for turnkey delivery. Thirdlane does not sell direct to end customers on any model.

Best fit for

  • Enterprise IT teams running their own UC platform
  • Regulated industries (healthcare, finance, government) with data-residency mandates
  • Customers with deep integration requirements (custom CRM, ITSM, EHR, dispatch)
  • Integrators delivering turnkey UC systems to single customers
  • Multi-site businesses consolidating onto one supported platform

Comparing options?

For service providers running multiple customers on shared infrastructure, see Multi-Tenant Platform. Providers who want hosting taken off their plate can apply to have Thirdlane host the platform.