Zapier
Automate workflows without building every connector.
Use Thirdlane call-event triggers and call origination actions in workflows with applications available through Zapier. Use Thirdlane’s direct interfaces when you need broader platform control.
Triggers
Subscribe a Zap to supported call events and narrow which calls it receives.
Call events
Start a Zap from supported Thirdlane call-state events and pass the available call details into the workflow.
Scoped subscriptions
Limit subscriptions by tenant, user, call direction, or phone number when the workflow should only receive selected calls.
Actions
Start a Thirdlane call from another application in the workflow.
Place a call
Originate a call between a callback number and a destination from a Zap.
When to pick which
- Zapier — use it for no-code business workflows that do not justify a custom integration.
- REST APIs — use documented endpoints when your own application needs direct control over provisioning, CRM, or telephony operations.
- AMI / AGI — use Asterisk interfaces for low-level call events and dialplan integration.
- Lifecycle event hooks — run local commands around tenant and user lifecycle changes.
Wire Thirdlane into your stack.
See the available Zapier call workflows and the direct integration options for broader needs.