For MSPs
A white-label phone system and UCaaS platform for MSPs.
Thirdlane lets an MSP add business voice, unified communications, and contact center without creating a separate platform for every customer or surrendering the customer relationship to a communications vendor.
Add communications without creating a separate operating model.
The platform is designed to fit the way an MSP already manages customers, infrastructure, billing, support, and service growth.
Extend your managed-services portfolio
Add business voice, unified communications, and contact center to the services you already manage.
Own the customer relationship
You define packages and prices, invoice customers, and remain their service and support contact.
Standardize customer onboarding
Reuse service and device patterns while preserving customer-specific numbers, routing, branding, and administration.
Use your operational systems
Connect call and usage data with existing PSA, billing, monitoring, and customer-management systems.
Serve customers of different sizes
Run smaller and larger organizations on one platform with separate tenant administration and configuration.
Present the service under your brand
Apply supported provider and customer branding across management and Connect application surfaces.
Decide whether your team will operate the underlying platform.
This is an operational decision, not a change in customer ownership. In either model, your company defines and delivers the service under its own commercial relationship.
Self-hosted
Self-hosted Multi-Tenant Platform
Your team runs the software on supported cloud, virtual, or bare-metal infrastructure and controls data location, maintenance windows, network design, and carrier relationships.
Explore self-hosting →Hosted by Thirdlane
Multi-Tenant Platform operated by Thirdlane
Thirdlane operates the underlying platform infrastructure while your company manages the service definition, customer pricing, billing, and first-line support.
Explore hosted deployment →Evaluate Thirdlane for your managed-services portfolio.
Review the platform against your current customer base, billing and support processes, infrastructure preferences, call capacity, and expected growth.