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Special Endpoints

Special Endpoints are SIP devices that register with your PBX but are not tied to a person or a User Extension - so they have no voicemail, no user portal login, and no per-user call handling. Use them for shared or unattended equipment such as door phones, overhead paging adapters, lobby and conference-room phones, softswitches, or connections to another PBX, where you want a registered SIP account without provisioning a full user.

One of the powerful features of Thirdlane is WebCall Widgets, which let website visitors make browser-based calls to your PBX. Special Endpoint for WebCall Widget is a dedicated type of Special Endpoint that a WebCall Widget uses as its registered device; each widget needs its own.

Create/Edit Special Endpoint

Fields on this screen are a subset of the SIP Endpoint section of the User Extension screen. Please use the SIP Endpoint section of the User Extension screen as a reference for options such as codecs, encryption, DTMF mode, and registration limits.

Create/Edit Special Endpoint for WebCall Widget

Fields on this screen are a subset of the SIP Endpoint section of the User Extension screen. Please use the SIP Endpoint section of the User Extension screen as a reference.

  • WebCall Widgets - the click-to-call widget that requires a WebCall Widget endpoint.
  • User Extensions - reference for the SIP Endpoint fields shared with this screen.