Skip to content
Thirdlane

Resellers

The Resellers section lets root-level administrators (or administrators with the reseller-management permission) create and manage reseller accounts. A reseller is a partner who manages a defined set of tenants on your platform - for example a channel partner who sells and supports service to their own customers. Giving a reseller their own login, permissions, and assigned tenants lets them run their book of business independently while you retain overall control of the platform.

Like other administrator accounts, a reseller only sees the menus and screens their permissions allow, and access is enforced by the application on every request.

Create/Edit Reseller

Login name. The Login name is used to log in to Configuration Manager. No spaces or special characters are allowed.

Description. Description or name.

Permissions. Check boxes for enabling permissions corresponding to Configuration Manager sections and screens. Enabling a permission will make the corresponding functionality available to the reseller. All the unselected items will not be present on Configuration Manager menus for the reseller, and access permissions will be enforced by the application.

Tenants. Tenants belonging to this reseller.

GUI Language. Select a language from the list of available languages.

Time Zone. Select a time zone from the list of time zones. This will adjust the display of the data stored based on server time zone to the time zone specified.

Login password. Password.

Best practices

  • Assign only the tenants the reseller owns, and grant just the permissions their role requires - a reseller rarely needs system-level configuration access.
  • Give each reseller their own login so the Change Log accurately attributes changes and you can disable one partner without affecting others.
  • Set the reseller’s Time Zone and GUI Language to match their location so reports and timestamps read naturally for them.